From a regional janitorial company to California’s most certified institutional facility services provider UNISERVE’s history is a track record, not a tagline.
Founded in 1966 and headquartered in Commerce, California, UNISERVE Facilities Services has spent six decades building one of the most operationally credentialed facility services organizations in the Western United States. What began as a regional janitorial company has evolved into a full-service facility intelligence provider serving commercial campuses, government facilities, transportation hubs, and mission-critical environments throughout California.
Over 60 years of continuous operation, UNISERVE has built a service record defined by institutional-grade consistency — sustaining a 97% client retention rate that reflects long-term trust, not transactional pricing.
From reactive maintenance to measurable operational excellence — backed by data, verified by audit.
UNISERVE partners with procurement teams, facility directors, property managers, and government agencies that require verified compliance, real-time performance data, and zero-compromise service delivery. Contact our team for a no-obligation facility assessment.
UNISERVE operates under a Health-First mandate and a Zero Defect philosophy — ensuring every environment is not merely presentable, but clinically safe and audit-ready.
Facility cleanliness, at institutional scale, is an act of organizational integrity. UNISERVE treats it accordingly.
UNISERVE’s leadership team combines military-grade operational discipline with decades of hands-on facility management experience across California’s most demanding environments. The company’s senior leadership brings over 20 years of executive experience in large-scale operations, with a management culture rooted in accountability, precision, and mission-first execution — values carried from U.S. military service into every contract UNISERVE holds.
At the operational level, UNISERVE’s area management teams carry an average of 15 or more years of direct industry experience. Field leadership specializes in high-security institutional environments, government multi-site portfolios, and supply chain facilities — with backgrounds that include managing county government service contracts and operating to the performance standards required of top-tier federal supplier programs.
Corporate services and human resources are managed by long-tenured professionals who maintain the administrative, compliance, and labor infrastructure that keeps UNISERVE audit-ready across every client account from ISO-classified cleanrooms to TSA-secured airport environments.
In an industry known for high turnover, subcontractor risk, and service inconsistency, UNISERVE’s organizational model is a deliberate departure. All UNISERVE personnel are direct W-2 employees not contractors, not staffing agency placements. Every person who enters a client’s facility has been background-checked, trained to UNISERVE’s internal protocols, and is accountable to UNISERVE management directly.
This direct employment model produces measurable outcomes for clients: lower staff turnover means fewer unfamiliar faces in secured or sensitive environments; longer average tenure means deeper institutional knowledge of each facility’s unique requirements; and a stable, invested workforce is the foundation of the long-term client relationships that define UNISERVE’s track record.
UNISERVE invests 16 hours of mandatory annual training per employee delivered through AI-generated, multilingual visual SOPs accessible in each employee’s primary language. These are operational commitments that reduce absenteeism, improve technician retention, and directly protect the consistency of service delivery at every facility UNISERVE manages.
Every UNISERVE technician undergoes criminal background screening. Aviation and high-security personnel carry CHRC fingerprint clearances and TSA-issued access credentials.
Low turnover means the same technicians return to your facility, maintaining deep familiarity with your protocols, standards, and critical areas.
UNISERVE employs its entire workforce directly. No staffing agencies, no subcontractor layers, no diffusion of responsibility.
Eugene Hwang
Managing Director
Over 20 years of executive leadership; decorated U.S. Army Veteran with expertise in large-scale operations and strategic security.
Chief Operating Officer
Leading operations since 2000, overseeing the daily execution of all service contracts and labor relations.
Director of Corporate Services
Managing administrative infrastructure and corporate governance since 2015.
Eugene Hwang
Human Resources Manager
Expert in talent acquisition and labor compliance, serving the company since 2001.
Area Manager
18 years of industry experience; specializes in high-security museum and county facility projects.
Miguel Terriquez
Area Manager
Expert in large-scale facility startups and municipal custodial services for the City of LA since 2017.
Area Manager
Joined in 2024 with 8 years of prior supervisory experience at Pride Industries.