The UNISERVE Technology Platform

Total Transparency. Real-Time Intelligence. Zero Opacity.

The facility services industry has historically operated as a black box services performed, invoices submitted, performance assumed. UNISERVE’s technology platform eliminates that model entirely. Every service event, quality inspection score, and labor deployment is captured in real time, accessible to clients via dashboard, auditable on demand, and actionable within minutes of any deficiency.

Together, these platforms create a digital twin of facility operations: a live, data-rich operational mirror that reflects exactly what is happening across every square foot UNISERVE manages, at any given moment.

Turn Facility Services Into a Performance Advantage

From reactive maintenance to measurable operational excellence — backed by data, verified by audit.

UNISERVE partners with procurement teams, facility directors, property managers, and government agencies that require verified compliance, real-time performance data, and zero-compromise service delivery. Contact our team for a no-obligation facility assessment.

Technology

UNISERVE SYNC™ Framework

UNISERVE SYNC™ is the operational intelligence layer connecting all platform components into a unified, real-time deployment model. In aviation, SYNC™ integrates Passenger Pulse™ data — live flight schedules, gate occupancy, and terminal traffic surges — to ensure crews deploy precisely when and where they are needed. In logistics and food distribution, SYNC™ scales labor dynamically across shift rotations to maintain zero-downtime facility standards. SYNC™ is not a scheduling tool. It is a living operational system.
SmartInspect™ QMS
SmartInspect™ is UNISERVE’s mobile quality management platform — enabling real-time photographic inspections, deficiency logging, and corrective action tracking from any device. Clients access live audit scores and historical performance data via a secure dashboard. UNISERVE maintains a 98% quality audit score across all managed facilities.
Lighthouse™ NFC Workforce Management
Lighthouse™ eliminates unverified service delivery. NFC tags are programmed at every critical service point — restrooms, gates, laboratory entrances, dock areas. Each technician scan registers a geofenced, timestamped proof-of-presence event. Missed service points within SLA frequency automatically trigger an exception alert, ensuring no gap goes undetected.
Wurknow™ Labor Platform
Wurknow™ delivers precision time tracking and labor allocation in full compliance with California Labor Code and OSHPD regulations — including certified payroll documentation for public contracts. In high-security environments where electronic devices are restricted inside the facility perimeter, Wurknow™ operates via geofencing at the entry point, with compliant manual logging protocols inside.
Avidbots Neo 2 + SoftBank Whiz
UNISERVE’s autonomous robotics program deploys the Avidbots Neo 2 — an AI-guided floor scrubber covering 10,735 sq. ft./hour with 360° LiDAR navigation — and the SoftBank Whiz collaborative vacuum cobot as force multipliers alongside human teams. Autonomous coverage of predictable floor areas frees skilled technicians for high-touch disinfection, compliance-sensitive zones, and emergency response.